Privacy Policy

At Eleversum, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and IT services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Data We Collect

• Personal Identification Data: Name, email address, phone number, company details.
• Technical Data: IP address, browser type, operating system, usage logs.
• Service Data: Information necessary to deliver IT services, such as system configurations or project details.
• Cookies & Tracking: To improve user experience, analyze traffic, and for security purposes.

2. How We Use Your Data

We use personal data to:

• Provide and maintain IT services.
• Communicate with you about projects, support, or inquiries.
• Improve our website, services, and security.
• Comply with legal obligations.
• Send you updates or marketing (only with your consent).

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your data under the following legal bases:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests (e.g., improving services, ensuring security).

4. Data Sharing & Third Parties

We do not sell your data. We may share your data with:

• Service providers (e.g., hosting, analytics, payment processors).
• Legal authorities, if required by law.
• Business partners, but only with your explicit consent.

5. Data Transfers Outside the EU

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as EU Standard Contractual Clauses, are in place to protect your information.

6. Data Retention

We keep your personal data only as long as necessary for business, contractual, or legal purposes. When no longer needed, data will be securely deleted or anonymized.

7. Your Rights (GDPR & US Privacy Laws)

Depending on your location, you may have rights to:

• Access your personal data.
• Correct or update your data.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing.
• Request data portability.
• Opt-out of marketing communications.

For California residents (CCPA/CPRA): You have additional rights to request disclosure of collected data and to opt out of “sale” or “sharing” of personal information.

8. Cookies & Tracking Technologies

Our website uses cookies and similar tools for functionality, analytics, and security. You can control cookie preferences through your browser settings.

9. Security of Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Firma: ELEVERSUM GROUP S.R.L.

Sediul: Strada Nerva Traian, Nr. 27-33, Birou 6, Scara B, Etaj 1, Sector 3, 031044, Bucharest, Romania

Cod unic de înregistrare: 52194384

Număr de ordine în registrul comerțului: J2025053959004

Identificator unic la nivel european (EUID): ROONRC.J2025053959004

If you are in the EU, you also have the right to lodge a complaint with your local Data Protection Authority.